The Guest List
What is The Guest List?The Guest List is White Oak Home's Customer Appreciation program that rewards customers for shopping and spending at White Oak Home. Simply register by subscribing to our mailing list and automatically earn progress toward rewards whenever you purchase eligible White Oak Home shopping products in-store or online. White Oak Home Rewards members are also eligible to receive special rewards and invitation-only access to events and activities.
How do I earn progress toward my reward?
To earn progress toward your reward, provide your phone number at time of purchase of any eligible White Oak Home products and your purchase will be automatically added to your account. You will receive 1 point for every eligible dollar spent. Once you earn 200 points you will receive a $10 reward towards a future in-store purchase.
What purchases earn me points?
Purchases of qualifying products made in-store or online will earn you points. Qualifying products exclude services, product purchased as part of design services, discounted or final sale inventory, shipping costs or sales tax. Other exclusions may apply.
Why didn't I earn progress for my purchase?
If you did not provide your email address associated with your account or purchase eligible products, you will not earn progress toward your reward. You also do not earn points for purchasing gift cards.
How many rewards can I earn per purchase?
You can earn unlimited rewards per eligible transaction.
How do I receive rewards?
Any points you have earned will appear on an in-store White Oak Home receipt. If you would like to know your current points balance please check with an in-store sales person, email your inquiry to email@example.com, or check you latest receipt. Rewards will automatically be available once your point threshold has been reached and will be reflected on your latest receipt. An active reward will be applied to the next eligible in-store purchase that you make at White Oak Home (check the reward for any restrictions).
Does my reward expire?
Most rewards expire 90 days after the date you receive them. You may also receive rewards that expire at an earlier or different date. Please read the fine print on the rewards for the expiration date when you receive them. Once a reward expires, you will not be able to use it.
Please note, points do not expire.
Can I use multiple rewards at once?
You can only redeem one reward per in-store purchase. If you have multiple rewards activated, they cannot be combined for a single purchase.
I redeemed a reward, where will I see my discount?
An active reward will be applied to your in-store purchase and will appear as a discount on the receipt.